3/24/2024 0 Comments Front runner load bars![]() We will not accept any returns or provide refunds for items that have been opened, tampered with, or not in their original condition. If you have received an incorrect item, DO NOT OPEN IT. IMPORTANT: Please check that all items received are what you have ordered. If you do not receive this email, please contact us at RECIEPT ![]() You can then use this number to track your package online. Note: CAOS cannot be held liable for items not arriving within a certain timeframe.Īs soon as the item has been shipped, we will provide you with a tracking number via email or SMS. If your order has not arrived within 2 business days of expected delivery, please contact us at for assistance in tracking your order. Once your order has been dispatched, delivery time will be subject to the delivery service selected but depending on location, it can range from 2-14 business days (delivery to WA addresses may exceed this timeframe).Īll orders delivered within Australia automatically have tracking. However, we endeavour to get your order to you ASAP. During Peak times or Sales events, orders can take up to approximately 4 Business Days to be dispatched. Orders are usually dispatched within approximately 1-2 business day. If your items are on backorder or unavailable, we will reach out to you via e-mail or phone to discuss the options available to you. Please keep this e-mail or SMS as proof of your purchase. If you provide clear written delivery instructions, we will do our absolute best to have them followed.ĭelivery is between Monday and Friday, excluding public holidays.Īs soon as you place your order you will receive an order confirmation e-mail or SMS message from CAOS to confirm that we have received your order in our system and your chosen payment method has been accepted. ![]() If you choose to have your order left when you are not at home, the responsibility is yours, but contact us immediately to discuss and we may be able to assist. CAOS will not be held responsible for packages that go missing if no-one is home at the time of delivery. ![]() We strongly recommend delivery to a work address wherever possible. If you are not at home at the time of delivery, the freight company will endeavour to leave your package in a safe place. If your delivery address is a Parcel Locker, Standard Post or Australia Post Express Post are the only delivery methods available to you.ĭue to the freight company’s policies surrounding COVID-19 and contactless delivery, signature on delivery is not available at this time. If you select another courier option, a PO Box delivery is not available. If you selected Standard Post as your delivery method, your order can be delivered to PO Boxes or Post Offices. ![]() These products will have this noted in their product description. PLEASE NOTE: Due to Customs regulations, there are a select number of items that are not able to be shipped internationally. We reserve the right to charge additional shipping charges to remote locations If this applies, we will contact you to provide a quote and obtain your approval and payment before finalising and shipping your order.įor all international orders (when available), delivery charges will apply – calculated at the checkout. Postage will be calculated at checkout and will be sent to you by your selected freight option. CAOS make deliveries Australia-wide and across the globe. ![]()
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